CALL Scotland works with teachers, therapists and parents to help children and young people across Scotland to overcome disability and barriers to learning created by their environment, and to fulfil their potential. We've been around since 1983 working as a Research and Development centre as well as a working Service unit. Both elements are necessary and important - they inform, enrich and support each other. Our mission is... To provide pupils and families, local authorities and professionals with- • Strategic Leadership • Pupil Assessment and Support • Professional Learning and Training • Specialist Information and Expert Advice • Assistive Technology Loans and Technical Support • Knowledge Transfer, Research and Development.
CALL Scotland is funded primarily by the Scottish Government to support children with communication difficulties, and the professionals working with them in Schools throughout Scotland. There are a number of different areas of work:
Assessment and Support
CALL Scotland provides an assessment and support service to schools for children and young people in Scotland with complex communication, physical, or other additional support needs who might benefit from augmentative communication and/or assistive technology.
Children are visited (usually at school) and their needs assessed by one or more members of the CALL team. We then make recommendations on equipment or strategies, where appropriate, and write a report of the assessment.
We offer follow up and ongoing support to staff in connection with the child as required.
CALL has an extensive loan bank of equipment that can be trialed with the child. We bring years of experience and expertise to each case.
Assessments are made by referral through education channels and are paid for by the local authority, usually as part of a Service Level Agreement with CALL.
Research and Development
A key part of CALL’s work is our ongoing commitment to the research and development of new tools and projects concerned with communication and access. Some recent work:
The Books for All Scotland Database - Accessible digital books for those with a print disability. Access to the database is available through Glow or Scran.
Personal Communication Passports - Highly accessible person-centred profiles for those who cannot easily speak for themselves.
Scottish Voices - Free high quality Scottish computer voices for Scottish schools; Heather and Stuart.
SQA Adapted Digital Question Papers - Computerised SQA exam papers and assessments, for students with disabilities or Additional Support Needs.
iPads in Education - CALL has pioneered the use of iPads to access the curriculum, publishing iPads for Communication, Access, Literacy and Learning and other information.
We run courses at CALL as well as tailored courses in schools and local authorities across Scotland. The courses we offer at CALL can be found in our training brochure or at
On-site courses can be tailored to your needs. We offer full day, half day, twilight and Saturday courses, and have sets of laptops and iPads for your staff to use. Courses cover specific software like Clicker 7 and Boardmaker Studio, and/or subjects such as Dyslexia, Personal Communication Passports, Digital Exams, Making Books for All, and iPad Use.
Loans and Technical Services
CALL has a bank of specialist communication equipment which can be loaned for individual use for a two month period. This allows users to evaluate a system or try different options before purchasing from a commercial company. Loans are completely free of charge, but the borrower is liable for repair or replacement costs if the item is damaged or lost.
Specialist Advice and Information
CALL offers advice and information about communication and technology for people with disabilities. We answer email and phone enquiries and also have a library on site which people are welcome to come and browse.
CALL has also published a range of books, quick guides and other materials, many of which are available to download for free via our website, or to buy in our online shop. We have recently produced a series of posters, e.g iPad Apps for Learners with Dyslexia / Reading and Writing Difficulties, which have proven to be very popular.