Historically IASS (formerly Parent Partnership Services) have always used a variety of methods to seek feedback from service users.
Following a period of consultation the IASS Network developed a set of 6 core questions that all IASS were then asked to incorporate into their service user feedback questionnaires.
An initial Pilot phase saw 12 IAS Services gather feedback data from nearly 850 parents who had accessed their support.
This document provides a detailed framework for good practice in the provision of SEND Information, Advice and Support Services.
The document can be used by local authorities, IAS Services, other local support services, children, young people and parents/carers in order to clarify expectations and to determine whether local IAS Services meet good practice or not.
National benchmarking of Parent Partnership Services (PPS) in England has taken place annually since 2004. Its purpose is to provide a range of data that should be useful to all those with an interest in PPS at national, regional and local level.
This national summary gives a snapshot of the range of data that has been collected. You can use this data to see how each local PPS compares nationally in terms of size, reach, budget, caseload and lots of other information.